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WFX Extensions Terms of Use

Terms and conditions for WFX PLM extension products and services

Last updated: June 2026

1. Introduction and Acceptance

These Terms of Use ("Terms") govern your access to and use of WFX extension products and services ("Extensions") provided by its.fashion, the technology division of Conceptable Ltd ("Company," "we," "us," or "our"). By activating, installing, or using any Extension, you agree to be bound by these Terms.

If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms. If you do not have such authority, or if you do not agree with these Terms, you must not accept these Terms and may not use the Extensions.

2. Definitions

  • "Extension" refers to any software plugin, add-on, or module developed by its.fashion that integrates with WFX PLM systems, including but not limited to supplier.studio and AI Sample Room.
  • "License" means the right granted to you to use an Extension subject to these Terms.
  • "Activation Code" means the unique code provided to you to activate your License.
  • "User" means any individual authorised to access and use the Extension under your License.
  • "Subscription Period" means the period during which you are entitled to use the Extension.

3. License Grant

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Extension for your internal business purposes during the Subscription Period.

This license does not include the right to:

  • Sublicense, sell, lease, or otherwise transfer the Extension to third parties
  • Modify, adapt, translate, or create derivative works based on the Extension
  • Reverse engineer, decompile, disassemble, or attempt to derive source code from the Extension
  • Remove, alter, or obscure any proprietary notices on the Extension
  • Use the Extension to develop competing products or services

4. Activation and Access

To activate an Extension, you must provide a valid Activation Code and complete the registration process with accurate billing and contact information. You are responsible for maintaining the confidentiality of your access credentials and for all activities that occur under your account.

You agree to:

  • Provide accurate and complete information during activation
  • Keep your contact and billing information up to date
  • Notify us immediately of any unauthorised use of your account
  • Ensure that all Users comply with these Terms

5. Fees and Payment

You agree to pay all fees associated with your License as specified in your order or invoice. Unless otherwise stated:

  • Fees are quoted in GBP and are exclusive of VAT and other applicable taxes
  • Payment is due within 30 days of invoice date
  • Fees are non-refundable except as expressly provided in these Terms
  • We may suspend your access to the Extension if payment is overdue

We reserve the right to change our fees upon 30 days' written notice. Any fee changes will take effect at the start of your next Subscription Period.

6. Subscription and Renewal

Unless otherwise specified in your order, your License will automatically renew for successive periods equal to your initial Subscription Period. You may cancel auto-renewal by providing written notice at least 30 days before the end of the current Subscription Period.

Upon expiration or termination of your License, your right to use the Extension will cease immediately, and you must discontinue all use of the Extension.

7. Data and Privacy

Your use of the Extensions is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Most of our WFX extensions are covered by our WFX Extensions Privacy Policy, and some Extensions have their own product-specific policy (for example, the AI Sample Room Privacy Policy); where a policy is specific to an Extension, it prevails for that Extension to the extent of any difference. Where we process personal data on your behalf as your processor, our Data Processing Agreement also applies.

You acknowledge that:

  • Extensions may process data within your WFX PLM environment
  • We handle data only as described in our Privacy Policy and any applicable product-specific privacy policy
  • You are responsible for ensuring your use complies with applicable data protection laws
  • You have obtained necessary consents for any personal data processed through the Extensions

8. Intellectual Property

The Extensions and all associated intellectual property rights remain the exclusive property of its.fashion and its licensors. These Terms do not grant you any rights to our trademarks, service marks, or trade names.

You retain ownership of any data you process using the Extensions. You grant us a limited licence to use such data only to provide and support the Extensions to you, in accordance with our Privacy Policy and any applicable product-specific privacy policy. We do not use your data to improve our products except as permitted by, and subject to the limits set out in, those policies.

9. Support and Updates

During your Subscription Period, we will provide:

  • Email support during UK business hours (Monday to Friday, 9:00 AM to 5:00 PM GMT/BST)
  • Bug fixes and security patches
  • Access to new features and updates as they become available

Support for integration with third-party systems or custom configurations may be subject to additional fees.

10. Service Level and Availability

We strive to maintain high availability of our Extensions but do not guarantee uninterrupted access. We may temporarily suspend access for maintenance, updates, or to address security concerns.

We will endeavor to provide advance notice of planned maintenance where practicable.

11. Acceptable Use

You agree not to use the Extensions to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit malicious code or interfere with the operation of our systems
  • Attempt to gain unauthorised access to our systems or other users' accounts
  • Use automated means to access the Extensions without our express permission

12. Warranties and Disclaimers

We warrant that the Extensions will perform substantially in accordance with their documentation during the Subscription Period. Your exclusive remedy for breach of this warranty is, at our option, repair or replacement of the Extension, or a refund of prepaid fees for the affected period.

EXCEPT AS EXPRESSLY PROVIDED ABOVE, THE EXTENSIONS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Recently introduced, evolving, beta and pilot Extensions

Our Extensions have been introduced recently and are expected to evolve quickly. You acknowledge that they are provided on the "as is" basis set out above, and that this includes Extensions we consider, from a development standpoint, to be in beta, and arrangements where you are part of a pilot group of early-adopter clients. We may add, change, or withdraw features as the Extensions develop, and behaviour may change between releases.

The its.fashion development teams continuously seek feedback to guide feature and system improvements, and we always welcome your feedback in confidence. Providing feedback is optional and does not alter the rights or obligations in these Terms; where you do share feedback, you agree we may use it to improve our products and services without restriction or obligation to you.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF (A) THE FEES PAID BY YOU TO US IN THE SIX (6) MONTHS PRECEDING THE CLAIM, OR (B) £1,000
  • WE SHALL NOT BE LIABLE FOR ANY LOSS OF DATA, PROFITS, OR BUSINESS OPPORTUNITIES

These limitations apply regardless of the theory of liability and even if we have been advised of the possibility of such damages.

14. Indemnification

You agree to indemnify and hold harmless its.fashion and its officers, directors, employees, and agents from any claims, damages, losses, and expenses (including reasonable legal fees) arising from:

  • Your use of the Extensions
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your data or content processed through the Extensions

15. Termination

Either party may terminate these Terms:

  • For convenience, by providing 30 days' written notice
  • Immediately, if the other party materially breaches these Terms and fails to cure within 14 days of notice

We may also terminate or suspend your access immediately if:

  • You fail to pay fees when due
  • Your use poses a security risk to us or other users
  • We are required to do so by law

Upon termination, all licenses granted hereunder shall immediately terminate, and you must cease all use of the Extensions.

16. Changes to Terms

We may modify these Terms from time to time. We will notify you of material changes by email or through the Extension interface. Your continued use of the Extension after such notice constitutes acceptance of the modified Terms.

17. General Provisions

17.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17.2 Entire Agreement

These Terms, together with any order forms, our Privacy Policy, any applicable product-specific privacy policy, and our Data Processing Agreement, constitute the entire agreement between you and its.fashion regarding the Extensions and supersede all prior agreements and understandings.

17.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

17.4 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

17.5 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

17.6 Force Majeure

Neither party shall be liable for any failure to perform due to causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

18. Contact Information

For questions about these Terms or our Extensions, please contact us:

  • Email: client.services@its.fashion
  • Post: Conceptable Ltd, its.fashion Division, 167-169 Great Portland Street, 5th Floor, London, England W1W 5PF

By activating a WFX Extension, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.